8.1 Report Writing - Executive Summary

Practise, practise, practise

The following is a template of the Executive Summary based on the report on "Dover Polytechnic":

Executive Summary

This report investigates the reasons for______________________________ and recommends ways for _________________________________________. Areas covered include ______________,  ______________,   ___________ and  ______________.

Informal interviews, personal observations made during visits to the canteen, magazines and newspaper research, and a survey of 200 customers revealed that more students than staff use the canteen in the previous week. The majority of patrons  ______________________________. Most canteen users also found the quality of food to be mediocre or poor. The installation of new vending machines and the lack of sufficient healthy choices on the menu also contributed to the decline in the use of the canteen. The canteen also ______________________________.  Other contributing factors include ______________________________.

In conclusion, reasons for the drop in patronage of the canteen include ______________________________,  the new food court across the polytechnic and the new vending machines. The short operating hours of the canteen and ______________________________ further compounded the problem. Last but not least, the music played by the new juke box machine, the noise level and ______________________________ made the ambience of the canteen rather unbearable.

It is recommended that ______________________________.  Frequent changes made to the menu to include more healthy meals might also give patrons more choices. Another suggestion is ____________________________ to cater to the needs of staff wanting to have breakfast or an early lunch. To make the canteen more appealing to both staff and students alike, ______________________________ and more soothing music could be played by the juke box machine during peak hours. To solve the problem of the peak hour crowd, ______________________________. This may also help reduce noise level during peak hours.